• About
• Culture and Values

• About
  • Financial Strength
  • Expertise and Product Range
  • Corporate Structure
  • Culture and Values
  • History
  • Awards
  • Corporate Social Responsibility

Culture and Values

Vision

To be internationally recognised as:

• a highly successful general insurance and reinsurance group;
• a builder of shareholders' wealth;
• a developer of "can do" people; and
• an organisation that excels in the continuous delivery of new and proven quality products and services.

Values

• increasing the long-term wealth of shareholders;
• customer satisfaction and retention;
• employee motivation; and
• integrity.

Culture

With many people joining QBE around the world, awareness of the QBE way of behaving or ‘doing things’ is fundamental to our success. Our teams are aligned with the ‘Essential Behaviours - OPENUP QBE’. These behaviours are the major drivers of our culture, values and vision. They are the ‘glue’ that binds us together because they create a framework that spans the diversity of the Group.

QBE encourages responsibility, independence and open-thinking, within a structure of devolved decision making in each region. Local workplace policies and procedures ensure that the work environment is safe, fair, challenging and rewarding. Regions and business units are given clear goals, guidelines and levels of authority within which to manage their businesses.